Terms of service
OVERVIEW
Welcome to Heal50.
This website and store are operated by URBANCOMMERCE LTD (trading as Heal50). Throughout the site, the terms "we", "us" and "our" refer to URBANCOMMERCE LTD.
We operate this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you with a seamless shopping experience. Our store is powered by Shopify.
By visiting, using, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
You agree to provide accurate and complete information when placing an order or creating an account.
You are responsible for:
- Maintaining the confidentiality of your account
- All activities under your account
We reserve the right to suspend or terminate accounts if misuse is detected.
SECTION 2 – PRODUCTS
We strive to display our products as accurately as possible. However:
- Colors and appearance may vary depending on your device
- We do not guarantee exact visual representation
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities per customer or region
SECTION 3 – ORDERS
When placing an order, you are making an offer to purchase. We reserve the right to:
- Accept or decline any order
- Cancel or modify orders if necessary
Orders are only confirmed once payment is processed. Please review your order carefully, as changes or cancellations may not be possible after confirmation. All purchases are subject to our Refund Policy.
SECTION 4 – PRICING AND PAYMENT
All prices are subject to change without notice. Prices displayed:
- May not include taxes, shipping, or import duties
- Will be confirmed at checkout
You agree to provide accurate payment information and authorize us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- External factors beyond our control
Once your order is handed to the carrier, responsibility transfers to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website (including text, images, branding, and design) is owned by URBANCOMMERCE LTD (trading as Heal50) or its licensors. You may not copy, reproduce, distribute, or use content for commercial purposes without prior written permission.
SECTION 7 – THIRD-PARTY SERVICES
Our website may include links or tools from third parties. We are not responsible for third-party content, external websites, or third-party services. Use them at your own risk.
SECTION 8 – SHOPIFY RELATIONSHIP
Our store is powered by Shopify. All purchases are made directly with Heal50 (URBANCOMMERCE LTD). Shopify is not responsible for products, orders, or customer claims.
SECTION 9 – PRIVACY
Your personal data is handled according to our Privacy Policy. By using our Services, you agree to our Privacy Policy and Shopify's Privacy Policy.
SECTION 10 – LIABILITY
To the maximum extent permitted by law, we are not liable for indirect or incidental damages, loss of data or profits, or issues arising from product use. All products and services are provided "as is".
SECTION 11 – TERMINATION
We reserve the right to suspend or terminate access at any time and refuse service if these Terms are violated.
SECTION 12 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 13 – CHANGES TO TERMS
We may update these Terms at any time. Changes will be posted on this page. Continued use of the site means you accept the updated Terms.
SECTION 14 – CONTACT
For any questions regarding these Terms:
URBANCOMMERCE LTD (trading as Heal50) 128 City Road, London, EC1V 2NX, United Kingdom 📧 Email: info@heal50.com